Shipping policy

Last updated: October 7, 2026

Where We Ship

We currently ship to addresses within the United States only. We are not able to ship to P.O. boxes or APO/FPO addresses at this time.

Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding U.S. holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery Time

Our products ship from warehouses in the United States, and some ship directly from our suppliers. Most orders arrive within 3–7 business days after they ship. Delivery times are estimates, not guarantees, and may be longer during holidays, severe weather, or carrier delays. If your order contains more than one item, items may arrive in separate packages.

Free Shipping

Shipping is free on every order within the United States.

Order Tracking

Once your order ships, you'll receive an email with your tracking number. Tracking can take up to 48 hours to update.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us right away; we can update the address only if the order has not shipped.

Lost, Stolen, or Delayed Packages

If your tracking shows your order was delivered but you can't find it, please check with neighbors and your local carrier, then contact us within 7 days of the delivery date and we'll help you file a claim with the carrier. If your package has not arrived within 15 business days of shipping, contact us and we'll look into it.

Damaged Items

If your order arrives damaged, please see our Refund Policy for how to get a replacement or refund.

Questions

Email us at cdcolon4@icloud.com or use our Contact page.