FAQ

Orders & Shipping

Is shipping free?
Yes. Every order ships free within the United States.

Where do you ship from?
Our orders ship from warehouses in the United States, so you're not waiting weeks on overseas shipping.

How long will my order take?
Most orders are processed within 1–3 business days and arrive 3–7 business days after they ship. See our Shipping Policy for details.

How do I track my order?
You'll get an email with a tracking number as soon as your order ships.

Do you ship internationally?
Right now we ship within the U.S. only.

Returns

What if I don't like it?
You can return unused items within 30 days of delivery. Just contact us with your order number to get started. See our Refund Policy for details.

What if my item arrives damaged?
Contact us within 7 days with a photo and we'll make it right with a replacement or full refund.

Moving Sand Art Lamp

How does it work?
Turn the sand panel over, set it back in the stand, and watch. Colored sand falls slowly through the glass and builds a new landscape every time.

How is it powered?
By USB (5V) with a 2-meter cable, so you can plug it into a wall adapter, laptop, or power strip.

Can I change the light?
Yes. Brightness and color temperature are adjustable, from warm to cool white.

Is it a good gift?
It's one of our favorites to give. It works for almost anyone, any age, any room.

Still have a question?

Reach out on our Contact page and we'll get back to you within 1 business day.